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THE SHORE PORTERS SOCIETY
Should you have any questions regarding anything contained within this policy, please contact us at email@example.com or using the details set out in the section “How to Contact Us”.
Published: 24th May 2018
The Shore Porters Society provides a range of "Services" not limited to; Moving, Destination Services, Storage, and Training. To provide our services, it will be necessary to obtain some Personal information such as Name, Contact Details and other such details which identify you and your family (where applicable).
According to GDPR regulations you are entitled to know the identity of your "Data Controller" i.e. the legal entity which determines why and how your personal data is processed.
Your relevant data controller may vary, depending on how you are receiving services from us. For example:
Information we collect from you
We may collect personal information (including personally identifiable information or sensitive personal data) about you and/or your family ("Your Data") in the following ways:
The information you give us - This is information that you and/or your family gives us by filling in forms on our websites or by corresponding with us by phone, E-Mail or otherwise. This includes when you use our websites or inquire about, or use, any of our moving, relocation, storage or training services (the "Services"). This information may include you and/or your family’s name, address, E-Mail address, phone number or other contact details, marital status, date of birth, occupation, role/title/area of responsibilities, financial and credit card information, personal description/preferences and photograph and other sensitive information (including as required by laws and regulations addressing insurance and related matters or as required to provide the Services).
Of course, you are not required to supply any of the information that we may request, although this might limit the "Services" we are able to offer you. While we make every effort to ensure that your Data is accurate, complete and up to date, you can help us considerably in this by promptly notifying us if there are any changes to Your Data (please see the How to Contact Us section below).
Information we collect about you
We collect information about you to provide "Services" that you may have registered an interest in. We, our service providers and other business partners collect certain information by using automated means such as cookies, when you interact with our advertisements, mobile applications, or visit our website pages.
This information may include your IP address, browser type, operating system, the full URLs, referring URLs and information on actions taken or interaction with our digital assets.
We may use third-party web analytics services on our websites and other digital assets, to help us analyse how visitors use our websites and other digital assets.
We, our service providers and our business partners may also collect information about your activities on our websites and other digital assets for use in providing you with content and advertising tailored to your individual interests. The information collected for these purposes may include details about things like the particular pages or advertisements you view on our websites and the actions you take on our websites and or other digital assets.
Information we may receive from other sources
We are working closely with third parties (including, for example, your employer, business partners and technical sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, financial institutions, criminal check services, government enforcement bodies) and may receive information about you from them.
How will we use your information?
We may use Your Data in the following ways.
We may also use your information for Marketing purposes subject to below:
Where you have provided your consent, to provide you, or permit selected third parties to provide you, with information recommendations or advice concerning our offers, promotions, products, and services, including those products and services which you request from us. If you are an existing customer (and save for where this is permitted under Applicable Data Protection Laws or where you have provided your consent to further marketing) we will only contact you with information about goods and services similar to those which were the subject of a previous sale or negotiation of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we, (or they) will contact only if you have consented to this, save for where this is otherwise permitted under Applicable Data Protection Laws. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, then you may send a request for us to opt out by contacting us at any time (please see How to Contact Us section below).
Disclosure of your Data
We may share your data with:
We may also disclose Your Data to third parties:
Data Retention and Transfer of Data to Third Parties
The Shore Porters Society provides Services worldwide so to perform these Services it may be necessary to transfer personal information to other countries. The personal information that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA") or Switzerland. It may also be processed by business partners or sub-contractors who are engaged in, among other things, providing you and/or your family with the Services (as applicable), the processing of your personal details and the provision of support services. Assurances of adequate protection to Personal Data are obtained whether it be by Vendor Contracts, Data Processing Agreements, Privacy Shield or Model Contracts.
The security of Your Data is important to us. We are committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide, or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
We store Your Personal Data only for as long as it is necessary to fulfil the purpose for which it is was collected unless otherwise required or authorised by Applicable Data Protection Law. We take measures to destroy or permanently de-identify Your Data if required by law or if Your Data is no longer required for the purpose for which we collected it.
In some instances, the Shore Porters Society is required to retain personal information in accordance with the law such as Tax and Audit purposes and may, therefore, be retained for an additional period.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Your Data, we cannot guarantee the security of Your Data transmitted to our websites or other digital assets which are in the Public Domain, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access in accordance with industry standards.
Your Rights as a Data Subject
Under Applicable Data Protection Law, you have certain rights regarding the personal information we maintain about you. We also offer you certain choices about what personal information we collect from you, how we use that information and how we communicate with you.
You can choose not to provide personal information to us. You also may refrain from submitting information directly to us. However, if you do not provide Your Data when requested, you and/or your family may not be able to benefit from the Services (as applicable) and we may not be able to provide you with information about our products, services, and promotions.
To the extent provided by applicable law, you may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of Your Data. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of Your Data will mean that you cannot take advantage of certain Services.
Subject to applicable Data Protection Law, you may have the right to obtain confirmation that we hold personal information about you, request access to and receive information about the personal information we maintain about you, receive copies of the personal information we maintain about you (paper or electronic means for portability), update and correct inaccuracies in your personal information, object to the automated processing of your personal information including profiling, and have the information blocked, restricted, anonymised or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. To exercise these rights, please contact us.
You have the right to ask us not to process Your Data for marketing purposes. We will usually inform you (before collecting Your Data) if we intend to use Your Data for such purposes or if we intend to disclose Your Data to any third party for such purposes.
You can exercise your right to prevent such processing by advising us before we collect Your Data. You may also exercise this right at any time by contacting us.
Our websites or other digital assets may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own Privacy Policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you provide us with any information or material relating to another individual, you should make sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws, so, for example, you should duly inform that individual on the processing of their personal data and obtain their consent, as may be necessary under applicable Data Protection Laws.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with applicable Data Protection Laws. For example, if you are based in the UK, this will usually be the DP Act 1998 and EU Directive 95/46/EC and from 25th May 2018 GDPR regulation / DP Act 2018. Any request should be made in writing and the best way for you to do so is to contact us at the address stated below, as we must be able to identify the person making the request. Due to technological constraints and/or information security considerations, it may be inappropriate to use social media to supply information in response to any request by you for access to information, and so please provide an alternative delivery address for our response.
We may reject requests that are repetitive, require disproportionate technical effort, risk the privacy of others or would be extremely impractical. In some cases where a request is excessive or unfounded a reasonable fee may be charged. In an event where a request is rejected, we will provide you with a reason as to why. If you are not satisfied, please refer to the section on Complaints.
Data Security and Integrity
The security, integrity, and confidentiality of your information are very important to us. We have implemented controls to protect data from unauthorised access, modification, disclosure, and misuse. We encrypt our data in transit and constantly review new technologies to protect your personal data. Please bear in mind that despite our best efforts to safeguard your data, no security measures are perfect or impenetrable.
If you wish to make a complaint about how your personal data is being processed or how your complaint is being handled, you have the right to lodge a complaint with the Supervisory Authority and Shore Porters Data Protection Officer, see “How to Contact Us”.
How to Contact Us
The Office Manager
The Shore Porters Society
1 Baltic Place
Website terms and conditions
Published: July 2014
Terms and conditions for use of our website
The site is managed by The Shore Porters Society (referred to as 'We' below). In entering our site you as a user ('You') are accepting our terms and conditions.
The access and use of the site constitutes your acceptance of these terms and conditions. The terms and conditions take effect from the date on which you first use the site after the published date above. These terms and conditions supersede any previous terms and conditions published on the site.
You agree to use this site only for lawful purposes, in a manner that does not infringe or restrict the use of this site by any other parties. You are prohibited from transmitting any unlawful, defamatory, obscene or offensive material, or any material that constitutes or encourages conduct that would be considered a criminal offence, or is likely to give rise to civil liability, or otherwise violates any law in your country. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone using the site in an inappropriate manner.
By using the site you accept that information maybe collected by us for internal review to:
Information collected is not shared with other organisations for commercial purposes.
Every effort has been made to ensure the information contained on this site is correct and up to date, including any links to other sites.
The site and material relating to the site services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the site.
Whilst every effort is made to ensure the accuracy of the content of the site we accept no responsibility or liability arising from the content nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within the site.
These terms and conditions shall be governed by and construed in accordance with the laws of Scotland. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.
Links to external websites
Any other websites linked to the site are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.
We make every effort to check and test material at all stages of production. However, it is always wise for you to run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
This site is protected by copyright and is owned by The Shore Porters Society. We are happy to offer you the opportunity of visiting our web pages on the understanding that the information provided is for official use. It is not to be networked or distributed without the prior written consent of The Shore Porters Society.
BAR Model Terms and Conditions
These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word ‘You’ or ‘Your’ it means the Customer: ‘We’, ‘Us’ or ‘Our’ means the Remover. These terms and conditions can be varied or amended subject to prior written agreement.
In Clauses 8, 9, 10, and 11 We limit or exclude Our liability for loss and damage. We recommend You arrange insurance to cover Your goods or premises. We are able to arrange insurance for Your benefit upon request. This insurance will be separate from this contract and subject to the terms and conditions of the policy.
1. Our Quotation
2. Work not included in the quotation
3. Your responsibility
4. Goods not to be submitted for removal or storage
5. Ownership of the goods
6. Charges if You postpone or cancel the removal
8. Our liability for loss or damage
9. Damage to premises or property other than goods
10. Exclusions of liability
11. Time Limit for Claims
12. Delays in transit
13. Our Right to Hold the Goods (lien)
“Lien” is the legal right of the remover to hold goods until the customer has paid all outstanding charges.
We shall have a right to withhold and ultimately dispose of some or all of the goods if You fail to pay the charges and any other payments due under this or any other Agreement. (See also Clause 22). These include any charges that We have paid out on Your behalf. While We hold the goods You will be liable to pay all storage charges and other costs (including legal costs) reasonably incurred by Us in recovering Our charges and applying Our right of lien. These terms and conditions shall continue to apply.
If there is a dispute arising from this Agreement, which cannot be resolved, either party may refer it to the low cost independent Alternative Dispute Resolution (ADR) scheme provided by the British Association of Removers (BAR). Under this scheme, the case will be determined by an accredited independent ADR organisation.
Recourse to the independent ADR scheme is subject to certain limits, current details of which are available upon request from BAR, Tel: 01923699486, Fax: 01923699481, Email: firstname.lastname@example.org. ADR does not prejudice Your right to commence court proceedings.
15. Our right to sub-contract the work
16. Route and method
17. Advice and information for International Removals
We will use Our reasonable endeavours to provide You with up to date information to assist You with the import/export of Your goods. Information on such matters as national or regional laws and regulations which are subject to change and interpretation at any time is provided in good faith and is based upon existing known circumstances. It is Your responsibility to seek appropriate advice to verify the accuracy of any information provided.
18. Applicable law
Any dispute between us will be governed by the non- exclusive law and jurisdiction of the English or Scottish Courts. If you currently reside or are moving to a place outside the jurisdiction of the Courts of the United Kingdom, alternative laws or jurisdiction of local courts may apply subject to our written agreement prior to the work or services commencing.
19. Your forwarding address
20. List of goods (inventory) or receipt
Where we produce a list of Your goods (inventory) or a receipt and send it to You, it will be accepted as accurate unless You write to us within 10 days of the date of our sending, or within a reasonable period agreed between us, notifying Us of any errors or omissions.
21. Revision of storage charges
We review our storage charges periodically. You will be given 30 days’ notice in writing of any increases.
22. Our right to Sell or dispose of the Goods
If payment of Our charges relating to Your goods is in arrears, and on giving You three months’ notice, We are entitled to require You to remove Your goods from Our custody and pay all money due to Us. If You fail to pay all outstanding amounts due to Us, We may sell or dispose of some or all of the goods without further notice. The cost of the sale or disposal will be charged to You. The net proceeds will be credited to Your account and any eventual surplus will be paid to You without interest. If the full amount due is not received, We may seek to recover the balance from You.
If payments are up to date, We will not end this contract except by giving You three months’ notice in writing. If You wish to terminate Your storage contract, You must give us at least 10 working days’ notice (working days are defined in Clause 6 above). If We can release the goods earlier, We will do so, provided that your account is paid up to date. Charges for storage are payable to the date when the notice should have taken effect.
© Insurance Terms - Copyright of The British Association of Removers Limited 2014; these contract conditions for use only by firms having permission
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