One of the world’s oldest companies, The Shore Porters’ Society – based in Aberdeen, Scotland – has achieved a national accreditation designed to showcase high quality of service within the workplace.
The removal experts have gained their ISO 9001 certification after a two-day audit that analysed the procedures and processes the company has in place that allows it to meet the needs of customers and stakeholders on a daily basis.
Kevin Brown, a partner at Shore Porters, believes that this accreditation is down to the hard work of the company’s staff, as well as the high quality of customer service that they offer.
He said: “We are delighted with the accreditation of the ISO 9001 as it really does emphasise that Shore Porters has the appropriate foundations in place to create a disciplined work environment, allowing our staff to know exactly who does what, when and how.
“Shore Porters is renowned for its high quality of customer service and this is testament to the hard work and discipline shown by all of the company’s staff members over the years.
“The accreditation is also important to us in terms of new business as it is an internationally recognised standard that recognises reliability and quality service; it will definitely stand us in good stead for the future growth of the company.”
The ISO 9001 is for all organisations and covers a range of sectors, including charities and the voluntary sector, helping promote structure and processes within the workplace.
The Shore Porters’ Society has more than 515 years experience, dealing with local national and international moves in a variety of sectors including domestic, commercial, antiques, fine art and storage.